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Frequently Asked Questions
Frequently asked questions
General
At this time we do NOT ship any items unless it is specifically listed in the product details. Items that are listed as local pickup will be near the intersection of Cedar Lane & 12th Ave. SE in Norman, OK 73072. https://maps.app.goo.gl/rzbtAmnTmWp4qcNA7(https://maps.app.goo.gl/rzbtAmnTmWp4qcNA7)
You will be contacted only after purchase is complete to make arraignments for pickup.
Contact Information: We are readily available to assist you with any inquiries or concerns. You can reach our customer care team via email at info@rubyscollectables.shop (mailto:info@rubyscollectables.shop?subject=Customer%20Care)during our business hours. You can also use our contact page to submit questions or concerns. Contact Page (https://www.rubyscollectables.shop/copy-of-shipping-returns-2)
Returns and Exchanges: All sales are final. NO returns. NO exchanges.
Refunds: NO refunds will be issued.
Product Quality: We take pride in the quality of our products. However, we do list used items and all items are sold as is. If any quality is are known they will be listed on the item description.
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